Remote Hands for Data Centers

Regardless of the Distance Between You and Your Equipment, Our Professional Technicians Are Just Steps Away

Remote Hands for Data Centers

Regardless of the Distance Between You and Your Equipment, Our Professional Technicians Are Just Steps Away

Certain Tasks Require the Immediate, Physical Attention that Our Team Can Provide

Sabey Data Centers are staffed 24×7×365 by our award-winning operations team that can respond rapidly to your precise needs.

Expect the Best Service from On-Demand, On-Site Experts that Know Your Deployment as Well as You Do

Our Remote Hands team are responsive 24×7×365 to respond to your emergencies, improve your equipment uptime, and reduce the overall cost of your infrastructure management.

  • Receive quicker response time and resolution of issues
  • Eliminate vendor travel time, costs, and delays
  • Reduce or eliminate the need for on-site IT staff
  • Expect excellent customer service from our highly trained staff 
  • Receive services performed according to EIA/TIA standards
  • Receive prompt status updates until your issue is resolved
  • Leverage flexible terms, including hourly rates and monthly plans
  • Enjoy easy-to-comprehend invoicing

What Can Our Remote Hands Do for You?

Maintenance

Maintenance services include, but are not limited to:

  • Loopback testing
  • Device resets
  • Storage media swaps
Cabling

Cabling services include, but are not limited to:

  • Cable testing
  • Patch cable installation
  • Patch cable tracing
Repairs

Repair services include, but are not limited to:

  • Hardware troubleshooting
  • Software troubleshooting
  • Equipment replacement
  • Circuit migrations
Rack Audits

Rack audit services include, but are not limited to:

  • Deployment audits
  • Photographing space
  • Photographing equipment
  • Device labeling
Other Services

Other services include, but are not limited to:

  • Short- and long-term material storage
  • Receiving services
  • Escorted access for vendors and consultants

What Can Remote Hands Do For You?

Maintenance services include, but are not limited to:

  • Loopback testing
  • Device resets
  • Storage media swaps

Cabling services include, but are not limited to:

  • Cable testing
  • Patch cable installation
  • Patch cable tracing

Repair services include, but are not limited to:

  • Hardware troubleshooting
  • Software troubleshooting
  • Equipment replacement
  • Circuit migrations

Rack audit services include, but are not limited to:

  • Deployment audits
  • Photographing space
  • Photographing equipment
  • Device labeling

Other services include, but are not limited to:

  • Short- and long-term material storage
  • Receiving services
  • Escorted access for vendors and consultants

Maintaining On-Site or Traveling Data Center Staff Isn’t Cost-Effective

Put your IT staff to its highest and best use and trust the basic tasks to your trusted data center partner.

We offer several flexible Remote Hands service options to meet your infrastructure needs, including hourly rates and customizable monthly service plans.

Typical Remote Hands services include general maintenance, repair tasks, cabling, and rack audits. Our team can also do other common tasks such as short- and long-term material storage, receiving services, and escorted access for your vendors and consultants.

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