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Support

Our People,
Your Boots on
the Ground

Regardless of the distance between you and your IT equipment, our professional technicians are just steps away 

Worker in hard hat and safety vest and a tablet walking through a data center

In a data center, there are some tasks that require immediate attention. Put your trust in remote hands teams that are second-to-none in the industry, and who are available 24x7 to quickly handle whatever you need done in your data center. 

Using Our Hands 
as Yours

With our Remote Hands team, you can expect the best service from on-demand, onsite experts that know your deployment as well as you do. They’re available around the clock, for equipment fine-tuning, regular maintenance and in the rare emergency. 

Maintenance & Repairs

Maintenance and repairs services include, but aren’t limited to: 

  • loopback testing 
  • device resets 
  • storage media swaps
  • hardware and software troubleshooting
  • equipment replacement
  • circuit migrations  

Cabling & Rack Audits

Cabling services and rack audit services include, but aren’t limited to: 

  • cable testing
  • patch cable installation 
  • patch cable tracing
  • deployment audits
  • space & equipment photographing
  • device labeling

Other Services & Benefits

Additional services and benefits include, but aren’t limited to: 

  • short- and long-term material storage
  • receiving services and escorted access for vendors and consultants
  • services performed to EIA/TIA standards
  • prompt updates until your issue is resolved
  • flexible terms, including hourly rates and monthly plans

Sabey's Remote Hands Team

Save time and money. Gain peace of mind.

With our Remote Hands team, you won’t have to worry about having one of your employees at the data center at all times. Whether that means that you simply entrust us with the night shift, or you let us handle your IT infrastructure around the clock, you can have confidence that we always provide the highest quality of services.  

IT worker with laptop computer in a dark data center

Get Started

Talk to a specialist

Our data center specialists can answer any questions you may have regarding carriers, networks, cloud on-ramps, compliance, security, equipment, cost, sustainability, efficiency and much more. Connect with us to get your questions answered or to schedule a tour of one of our facilities.